It answers every call, calls your leads back, confirms tomorrow's appointments, and asks happy customers for reviews. All automatic, day and night, trained for your trade.
Mike Johnson - burst pipe, flooding Urgent
(512) 555-0142 - Austin TX
Name, number, job type, urgency - logged in 12 seconds
Emergency flag set - Owner alert queued
URGENT - Mike Johnson - burst pipe - (512) 555-0142
28 seconds from first ring to your phone
0%
of calls go unanswered at small businesses
0%
of those callers never call back
0 hrs
average business response time
0+ months
of Frontline paid for by one recovered emergency call
How it works
We set it up in 5 business days. You approve the script before anything goes live.
It answers every call you miss, 24/7. Lead summary hits your phone in under a minute.
If a lead calls and you don't get back to them, Frontline calls them back automatically.
After the job, it checks in with the customer and sends a Google review link to happy ones.
Try it in your trade.
What callers experience
What runs automatically.
Speed to Lead
A prospect fills your website form. Frontline calls them back in under 60 seconds, day or night.
Lead Follow-Up
A lead calls in but you don't respond within 4 hours. Frontline calls them back on your behalf and can book the appointment on the spot.
Appointment Reminders
The day before every booked job, Frontline calls to confirm. Reschedules get handled and your calendar gets updated.
Review Requests
A few days after a completed job, Frontline calls to check in. Happy customers get a Google review link by text. Problems get flagged before they hit Google.
Review Replies
When a new review comes in, Frontline drafts a response and sends it to you for approval. One tap. Reply posted.
Each capability is configured per client during setup. Nothing fires until you have approved it.
Works with your calendar.
Frontline books appointments live during the call. No link sent, no follow-up needed. The slot is confirmed before the caller hangs up.
These are the platforms Frontline currently supports.
Pricing
30-day money-back guarantee
No questions asked. Full refund.
$1,000/month
Everything included. One price. No tiers, no overage, no surprises.
- 24/7 inbound call answering
- Speed to lead: callback in under 60 seconds
- Automatic lead follow-up calls
- Appointment confirmation calls
- Google review requests after completed jobs
- Google review auto-reply (you approve each one)
- Live calendar booking during the call
- Emergency escalation alerts to your phone
- Weekly performance digest
- GBP listing optimization at setup
One recovered emergency call pays for months of Frontline. One big job pays for the year.
Three no-shows avoided per month by reminder calls. That is one full workweek recovered.
Every missed call that gets followed up automatically is a lead you did not have to chase.
30-day money-back guarantee, no questions asked
Month-to-month, no long-term contracts
Setup in 5 business days
You will deal with who built it
How it compares
Straight answers. No spin.
| Voicemail | Answering service | Human receptionist | Frontline | |
|---|---|---|---|---|
| Monthly cost | Free | $50 to $300 | $2,500 to $3,500 | $1,000 |
| Available hours | Always on | 24/7 | 9 to 5 weekdays | 24/7 |
| Built for your specific business | — | — | Over time | |
| Books appointments live on the call | — | — | Sometimes | |
| Calls leads back automatically | — | — | — | |
| Sends review requests after jobs | — | — | — | |
| Follows up on missed calls | — | — | — |
Answering services take your calls. They do not know your business, cannot book live, and stop working when the call ends. A human receptionist can do more, at two to three times the cost, and only during office hours.
Before any Frontline agent goes live, it is tested against 100 real-world call scenarios. Routine inquiries, emergencies, edge cases. We do not deploy an agent that is not ready. You will see your agent's pre-launch score in your dashboard.
Available after your first month on Frontline.
PermitIQ
$500/month · Available to Frontline clients after the first month.
Every morning, that day's building permit filings in your service area, with contact info. Frontline calls each homeowner on your behalf before your competition knows the job exists.
Exclusivity included. Limited to 2 contractors per niche per market. If your slot is taken, we tell you on the discovery call. Your slot holds until you cancel.
Website Build
A contractor website that converts. Built in Framer, delivered in 2 weeks, owned by you.
Who it's for
Built for the four core home service trades: roofing, HVAC, plumbing, and electrical. If you run a crew and live on inbound calls, Frontline is built for your business.
Straight answers
85% of callers hang up without leaving one. Voicemail is where leads go to die.
Demo it first. They won't know.
You approve the script before it goes live. Nothing answers your phone that you haven't heard first.
One recovered call at your average job value covers a year of Frontline. At $1,000 a month, you break even the first time a job that would have gone to voicemail gets answered instead.
Custom-built per business, not a generic script. Your services, your service area, your way of talking to customers.
You control what fires and when. Follow-up calls, reminders, and review requests are all enabled per client during setup. Nothing goes out that you have not approved. You can turn any capability off at any time.
Opt-outs are handled automatically. Any customer who says stop, no thanks, or remove me is taken off immediately. No action needed from you.
Frontline handles routine calls and lead capture on its own. When something needs a judgment call, like a complex complaint or an unusual situation, it takes the caller's details and routes an alert to you immediately so you can follow up. It does not guess or make promises it cannot keep.
Yes. If you have a past customer list and want to run a seasonal campaign, ask on your discovery call. Spring tune-ups, storm inspection offers, anything like that. Available to Frontline clients at $0.75 per contact, minimum 50 contacts. One Stripe invoice per campaign, paid before we dial.