Services
Four calls, and one of them is always at the worst time.
No heat, no cooling
The call we get most. Diagnosed the same day wherever we can.
System replacement
Sized to the house, not to the invoice. We will tell you when a repair is the better buy.
Tune-ups
Before the season, not during it. It is the cheapest thing you can do for a system.
Ductwork
Rooms that never get warm usually have nothing wrong with the furnace.
Four parts, and the one that fails is rarely the one you blame.
- ThermostatCalls for heat. A surprising number of no-heat calls end here.
- Furnace or air handlerBurner, blower, and the safety switches that shut it down.
- DuctworkWhere a system loses most of what it makes.
- CondenserOutside. Coils, fan, and the refrigerant charge.
Repair it, or replace it?
We will tell you when a repair is the better buy. It is the cheapest thing we can say and the reason people call us back.
Repair makes sense when
- Under about ten years old
- One failed part, not several
- Still on its original refrigerant
- The repair is a fraction of a new system
Replace makes sense when
- Fifteen years or more
- A second failure inside a year
- Rooms that never balanced
- Bills climbing in unchanged weather
You will know the price before we open a toolbox.
- 1
You call or send details
Tell us what is going on. Photos help more than anything.
- 2
We come and look
$95 for the visit, credited toward the work if you hire us.
- 3
You get a price in writing
Before anything starts. It does not change unless the job does.
- 4
We do the work
Cleaned up after, and you know who to call if anything is off.
To come out and diagnose it.
Credited toward the work if you hire us. What the repair itself costs depends on what we find, and we will not guess at that over the phone.
The ones we get asked most.
What does it cost to come out?
$95, and it comes off the bill if you hire us. What the work itself costs depends on what we find, and we will not guess at that over the phone.
Are you licensed and insured?
License MC-58211, insurance current. We will send both before we start if you want them.
How fast can you get here?
Same day for emergencies, and out of hours you get a cell phone rather than a machine.
Do you come out to me?
Arden Hollow, Kestrel Ridge, Marlow, Braddock and the towns around them. If you are on the edge of that, call and ask — the answer is usually yes.
People who got their heat back.
Came out on a Sunday in February and did not charge me a premium for it.
Told me the furnace had three good years left instead of selling me a new one.
Before the season, not during it.
A furnace that has not been looked at since last winter is the one that quits in January. Booked early, it is a routine visit; booked in an emergency, it is not.
- Full system check
- Filters and airflow
- Safety and combustion test
- Written report of what we found
The cheapest thing you can do for a system.
Two visits a year, priority when something goes wrong, and no overtime rate on an after-hours call. Systems that get looked at last longer, and that is not a sales line — it is why the plan exists.
- Spring and fall visits
- Priority scheduling
- No after-hours premium
- Discount on repairs
Call and get someone out.
Arden Hollow and about 30 miles around it. Emergencies answered around the clock.